Back to home

Cookie Policy

Last updated: October 9, 2026

1. What cookies are

Cookies are small files a website stores in your browser to remember information from one page to the next. We also use similar technologies, such as the browser's local storage. In this policy we call all of them cookies.

2. Who is responsible

ActiveZap is responsible for this site's own cookies. Partner cookies (Google, Meta and OpenAI) are set and processed by those partners, under their own privacy policies.

3. Categories and legal basis

We group cookies into four categories. Analytics and marketing cookies are only used with your consent, and no service in those categories loads before you choose.

Necessary

Essential to the service

They keep you signed in, remember your language and cookie choices, protect integration sign-ins and remember interface preferences. The site does not work without them, so they cannot be turned off.

Legal basis: performance of a contract and legitimate interest (LGPD art. 7, V and IX). They are strictly necessary and do not depend on consent.

Partner referrals

Legitimate interest

When you arrive through a link from our affiliate program, we record which link it was to credit the referral if you subscribe. It is not used for ads and the partner does not receive your data. It is on by default and you can turn it off.

Legal basis: legitimate interest (LGPD art. 7, IX). You can object at any time by turning this category off in the cookie preferences (art. 18, § 2).

Analytics and performance

Requires your consent

They measure, in aggregate, how the site is used (pages visited, where visits come from, time on site) so we can improve ActiveZap. We use Google Analytics.

Legal basis: consent (LGPD art. 7, I). They are only used after you allow them.

Marketing and advertising

Requires your consent

They measure the results of our campaigns and let us show ActiveZap ads on other sites and networks (Meta, Google Ads and OpenAI). When you fill in forms, your name, email and phone may be stored and sent to these platforms to link the sign-up or purchase to the campaign.

Legal basis: consent (LGPD art. 7, I). They are only used after you allow them.

4. Cookies we use

This is the complete list of what the site stores in your browser, checked on a real visit.

Necessary

NameOwnerPurposeDuration
sessionCookieActiveZapKeeps you securely signed in to your account.1 day, renewed on each visit
NEXT_LOCALECookieActiveZapRemembers the language you chose for the site.Until you close the browser
az_consentCookieActiveZapStores your cookie choices and the version of this policy.12 months
*_oauth_stateCookieActiveZapProtects the Google Calendar, Meta and Instagram connection against fraud while you authorize the integration.10 minutes
az-*, soundEnabled, selectedSoundLocal storageActiveZapRemembers CRM interface preferences, such as the collapsed menu, notification sounds and tips already seen.Until deleted
activezap_lp_popup_*Local storageActiveZapRemembers whether you closed or answered the page contact form, so it is not shown again.Until deleted

Partner referrals

NameOwnerPurposeDuration
__Host-az_affCookieActiveZapIdentifies the partner link that brought you, to credit the referral. It only stores a random code.90 days

Analytics and performance

NameOwnerPurposeDuration
_gaCookieGoogle AnalyticsTells visitors apart anonymously in Google Analytics statistics.13 months
_ga_*CookieGoogle AnalyticsKeeps the visit state for Google Analytics.13 months

Marketing and advertising

NameOwnerPurposeDuration
_fbp, _fbcCookieMeta (Facebook e Instagram)Identify the browser and clicks on Facebook and Instagram ads to measure and target campaigns.3 months
lastExternalReferrer*, multiFbcLocal storageMeta (Facebook e Instagram)Store where the visit came from and the ad click so Meta can measure conversions.Until deleted
_gcl_au, _gcl_awCookieGoogle AdsStore the click on Google ads to measure conversions.3 months
GCL_AW_P, test_cookieCookieGoogle Ads (doubleclick.net, google.com)Google cookies on its own domains (doubleclick.net and google.com) to measure conversions and for remarketing.3 months
_gcl_lsLocal storageGoogle AdsLocal copy of the Google ad click to measure conversions.Until deleted
__obrefCookieOpenAIRecords where the visit came from to measure OpenAI ads.12 months
oaiq_cs:*Session storageOpenAIStores the OpenAI ads pixel session.Until you close the browser
__cf_bm, _cfuvidCookieOpenAI (bzr.openai.com, via Cloudflare)Security cookies of the OpenAI ads service (Cloudflare), on OpenAI's domain.30 minutes
fn, ln, em, phCookieActiveZap (Stape)Store the first name, last name, email and phone entered in forms to link conversions to ad campaigns.13 months
utm_*CookieActiveZap (Stape)Store the campaign the visit came from (UTM parameters).13 months
activezap_lp_attributionLocal storageActiveZapStores the campaign and ad the visit came from to attribute sign-ups and purchases.Until deleted

5. How to change your choices

You can change your choices at any time in Cookie preferences, in the site footer or in your account menu. When you withdraw a permission, we delete that category's own cookies and its services stop loading. Cookies that partners store on their own domains (such as doubleclick.net) can only be deleted by your browser.

Your browser also lets you block or delete cookies. If you block the necessary ones, sign-in and other features may stop working.

6. Record of your choices

To prove consent, as the LGPD requires (art. 8, § 2), we keep a record of each choice: date, version of this policy, categories allowed and the browser used. We do not keep your IP address in this record. We ask for your choice again every 12 months or when this policy changes.

7. International transfer

Google, Meta and OpenAI may process data on servers outside Brazil. These transfers follow LGPD art. 33.

8. Your rights

Under the LGPD (art. 18), you may request confirmation of and access to your data, correction, anonymization, blocking or deletion, portability, information about sharing, withdrawal of consent and objection to processing based on legitimate interest.

To exercise your rights or ask questions, write to:

privacidade@activezap.com.br

9. Changes

When we add new cookies or partners, we will update this page and ask for your choice again.